Privacy Policy 

This section pertains to the Privacy Policy of OF SILKS. We would like to inform that our Privacy Policy is subject to change and you shall be required to review the same regularly. If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at  [email protected] The security of your personal information is one of our top priorities. This Privacy Policy discloses Of Silks’ practice with respect to the information collected from the users of this website. By using this website you agree to accept the terms of this Privacy Policy as well as the website’s Terms of Use. By accessing or using this website you clearly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the website but do not transact business on the website, as well as users who are registered on the site. Personal Information refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information etc.

You can visit the site and browse without having to provide personal details. During your visit to the site you remain anonymous and at no time can we identify you unless you have an account on the site and log on with your user name and password.

Of Silks keeps a track of your information to offer you the best possible online shopping experience. Before completing your purchase, we ask you for your name, phone number, email, billing and shipping addresses. This information, along with your payment method, is necessary to fulfill your order.

Your transaction or banking details such as your credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not saved by Of Silks website. It will be saved only if you choose to save your cards details for future use (expiry date and CVV won’t be saved). 

If you have any questions about the Terms or the Privacy Policy, you may access our website or contact us through our contact web form. Of Silks is an Indian company with registered office at Kedar Nath Ratan Lal & Co
950, Maliwara, Chandni Chowk, Delhi 110006
(contact details to be added).

PERSONAL INFORMATION COLLECTED 

By accepting this privacy policy, you authorize Of Silks to collect, store and use any information that you provide through you using our website. The information collected by us is: 

  • All information entered by you on our website such as your name, address, contact number, email ID, chat history, and such other information sent by you via email to our email ID. 
  • Information collected by means of cookies that are installed on your hard drive. 
  • Information such as the IP Address of your computer, the server from which you are accessing our website, details of web browser and operating system used to access our website, date, time and place of accessing our website, etc. 

COOKIES 

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Of Silks to provide you with uninterrupted service. Of Silks does not use cookies to save personal information for outside uses. We, along with third-party vendors, use first-party cookies and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. No use or services available on this website are directed towards children. Of Silks does not knowingly collect personal information from children or sell its products to children. 

USE OF OUR WEBSITE 

Of Silks owns all the information collected via the website or applications installed on the website. As applicable, the information collected by ofsilks.com shall be used to contact you about the website and website related news and services available on the website; monitor and improve the website; calculate the number of visitors to the website and to know the geographical location of the visitors; update you on all the special offers available on the website and provide you with a better shopping experience. This includes sending emails intimating the various offers on the website. You may at any time choose to unsubscribe from such email. Some of your information may be shared with and used by third parties who shall need to have access to information, such as courier companies, credit card processing companies, vendors, etc. to enable them and Of Silks perform their duties and fulfill your order requirements efficiently. Of Silks does not allow any unauthorized persons or organization to use any information that ofsilks.com may collect from you through this website. However, Of Silks is not responsible for any information collected or shared or used by any other third party website due to your browser settings.

Your actual order details may be stored with us and you may access this information by logging into your account on the site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties.

Of Silks reserves the right to share any of your personal information to comply with the orders of subpoenas, court orders or other legal process. Your personal information may be disclosed pursuant to such subpoenas, court order or legal process, which shall be without notice to you.
No use or services available on this website are directed towards children. Of Silks does not knowingly collect personal information from children or sell its products to children.
Of Silks may share collective information such as demographics and website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include Of Silks’ marketing partners and network providers). When this type of information is shared, such parties do not have access to your Personal Information. When you contact Of Silks through any means such as chat/email, Of Silks reserves the right to include your email ID for marketing communications. You can unsubscribe from such communications anytime you wish to do so. 

LINKS TO OTHER SITES

Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

CREDIT CHECK AND FRAUD PREVENTION 

We use standard and authorized payment services. Our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Indian courts only. 

CHANGES IN PRIVACY POLICY 

From time to time we may update this Privacy Policy. Your continued subscription to our Services constitutes acceptance of the then-current Privacy Policy and Terms of Use so we encourage you to visit this page periodically to review any changes.

If you have any questions or doubts regarding our privacy policy, you can contact us at:

Contact No.-

Email id- 

SHIPPING & PAYMENT POLICY

We know that no one likes to pay for shipping. You expect your products to reach you safe and sound, timely, and free of shipping charges. Well, here it is! Your wish is granted!  We offer free shipping across India on minimum bill value of Rs… So leave the shipping hassles to us and shop your heart out!

SHIPPING POLICY

  • Of Silks will ensure that the products are delivered in an excellent condition and in the fastest time possible. All orders are shipped within 3-5 working days of placing the order and it usually takes another 2-10 working days for domestic orders (India) to reach your door steps (subject to transit conditions).
  • International order takes up to 10 – 15 working days to be delivered.
  • Although we strive hard to deliver the orders in the given turnaround time, however there could be rare instances wherein the order could get delayed due to circumstances beyond our control.
  • For products that require separate shipping charges, shall be indicated in the product detail page and while the order is being placed.
  • We can process only one shipping address per order, hence if you would like to ship products to multiple addresses then you are required to place separate orders.
  • Extra charges shall be applicable on all international orders.
  • All the taxes and duties for international orders will be borne by the customers.
  • The Amount mentioned on the payment page will be the final amount.
  • Prices are inclusive of all charges and taxes (terms & conditions apply).
  • Delivery of an order shall be completed when the goods are delivered to the address you have given us.
  • The delivery days mentioned is approximate only. Since we rely on our courier partners for delivery, this can vary due to factors that are outside our control.
  • Once your order has been shipped, you will receive an email notification with the courier and tracking details so that you can track your order online.
  • Please be advised, that we do not offer express delivery.
  • By placing the order from ofsilks.com website you authorize our logistics partner to get in touch with you for any concern regarding their services.
  • Customs once applied shall be borne by the customer whatsoever. For return of an international order, the amount of the customs applied will be deducted from the total refundable amount.

PAYMENT POLICY

We at Of Silks are committed towards maintaining the highest standards of security so as to ensure that our most important asset, our customers shopping experience is private, safe and secure. Hence, all Credit Card, Debit Card, PayPal, Wallets, EMI and Net Banking transactions are processed using a secure encrypted connection to keep your transaction details confidential at all times.

All payments made against the purchases/services on www.ofsilks.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Of Silks.

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following:

  • Lack of authorization for any transaction/s.
  • Exceeding the preset limit mutually agreed by you and between your banks.
  • Any payment issues arising out of the transaction.
  • Decline of transaction for any other reason/s.

You can select the following mode of payments to pay for your orders:

  • Net Banking.
  • Visa/Master – Credit & Debit Cards.
  • American Express – Credit Cards.
  • Wallets
  • EMI on select credit cards.

Select your convenient payment option and shop with confidence at your trusted shopping site.

By placing your order you agree to Of Silks’ terms and conditions of use fully, totally, absolutely and completely.